These Terms & Conditions govern all sales transactions, product warranties, delivery agreements, and your overall business relationship with Apex Container Group. Please review them carefully before placing an order.
These terms govern every container purchase — covering pricing, payment, grading, delivery, and your rights as a buyer.
5-year structural warranty on new containers. 12-month workmanship warranty on custom modifications. 90-day on reefers.
Governed by the laws of the State of Kansas. Disputes resolved through arbitration in Ellis County, Kansas.
No hidden fees. Transparent grading. Honest descriptions. If we make a mistake, we make it right at our expense.
The following definitions apply throughout these Terms & Conditions:
| Term | Definition |
|---|---|
| "Seller" | Apex Container Group, located at 1522 Sarratoy St, Pfeifer, KS 67660, USA. |
| "Buyer" | The individual, company, or entity purchasing containers or services from the Seller. |
| "Container" | Any shipping container, storage container, refrigerated container, chassis, trailer, or related product listed on our website or offered by the Seller. |
| "Custom Container" | Any container that has been modified to the Buyer's specifications, including but not limited to offices, kiosks, homes, pools, and retail spaces. |
| "Order" | A confirmed purchase of one or more containers or services, evidenced by payment receipt and order confirmation email. |
| "Order Confirmation" | The email sent by the Seller to the Buyer confirming acceptance of the order, including order number, product details, pricing, and estimated delivery date. |
| "Delivery Site" | The physical location specified by the Buyer for container delivery and placement. |
| "Depot" | Any warehouse, yard, or storage facility owned by or partnered with the Seller where containers are stored before dispatch. |
| "WWT" | Wind & Water Tight — a grading standard indicating the container is structurally sound with no holes or leaks. |
| "CW" | Cargo Worthy — a grading standard indicating the container meets international shipping standards with a valid CSC plate. |
| "CSC" | Convention for Safe Containers — an international safety standard for shipping containers used in international transport. |
All orders placed through our website, by phone, or by email are subject to acceptance by the Seller. An order constitutes an offer to purchase and is not binding until the Seller issues an Order Confirmation.
The Seller reserves the right to refuse or cancel any order at any time before dispatch for any reason, including:
If the Seller refuses an order after payment has been received, a full refund will be issued promptly to the Buyer's original payment method.
All containers sold by Apex Container Group are graded according to the following industry-standard condition classifications:
| Grade | Description | Typical Use |
|---|---|---|
| New / One-Trip | Manufactured new overseas and shipped once with cargo. Near-new condition with minimal cosmetic wear. Valid CSC plate included. | Storage, shipping, modifications, homes, retail |
| Wind & Water Tight (WWT) | Previously used for shipping. Structurally sound with no holes or leaks. May show cosmetic wear including surface rust, dents, and paint fading. | Storage, job sites, farm use, basic modifications |
| Cargo Worthy (CW) | Meets international shipping standards with a current, valid CSC plate. Inspected and certified for international ocean transport. May show cosmetic wear. | International shipping, export, storage |
| As-Is | Sold in current condition with all defects documented and disclosed. May have structural or cosmetic issues including holes, significant rust, damaged doors, or missing floors. | Budget storage, scrap, art projects, barriers |
For all used containers (WWT, CW, and As-Is), the Seller provides detailed inspection photographs and a condition report before shipment. By accepting the Order Confirmation and proceeding with payment, the Buyer acknowledges that they have reviewed the available photos and condition information and agree to purchase the container in the described condition.
Used containers are industrial equipment that has been in active service. The Buyer acknowledges and accepts that used containers may exhibit:
These cosmetic variations are characteristic of used containers and do not constitute a defect or condition mismatch. They are not grounds for a return or refund under our Refund Policy.
| Order Type | Payment Required | When Due |
|---|---|---|
| Standard Containers | 100% of total (container + delivery + tax) | At time of order |
| Custom/Modified Containers | 50% deposit to start fabrication | At time of order |
| Custom — Balance | Remaining 50% | Upon completion, before delivery |
| Bulk Orders (5+ units) | NET 30 terms (if approved) | 30 days from invoice date |
For NET 30 accounts, invoices not paid within 30 days of the invoice date will be subject to a late fee of 1.5% per month (18% annually) on the outstanding balance. The Seller reserves the right to suspend future orders and revoke NET 30 terms for accounts with overdue balances.
If payment for a confirmed order is not received within the required timeframe, the Seller reserves the right to cancel the order, retain any deposits as liquidated damages (for custom containers where fabrication has begun), and pursue collection of outstanding balances through appropriate legal channels.
The following terms apply specifically to custom-modified containers (offices, kiosks, homes, pools, retail spaces, etc.):
If the Buyer requests changes to the approved specifications after fabrication has begun:
Custom-modified containers are built to the Buyer's unique specifications and are non-returnable and non-refundable. However, all custom fabrication work is covered by the Seller's 12-month workmanship warranty (see Section 10).
Once fabrication of a custom container has begun, the 50% deposit is non-refundable as it covers materials and labor already committed. If fabrication has not yet started, the deposit is refundable minus a 10% administrative fee. The Buyer should ensure all specifications are finalized before approving the custom quote.
Complete delivery terms are outlined in our Shipping & Delivery Policy. The following key terms apply to all orders:
| Order Type | US Delivery | EU Delivery |
|---|---|---|
| Standard Containers | 5–15 business days | 10–25 business days |
| Custom/Modified | 15–45 business days | 25–60 business days |
| Expedited (Standard) | 3–7 business days | 7–14 business days |
All delivery dates are estimates, not guarantees. The Seller will notify the Buyer promptly of any significant delays and provide updated delivery estimates.
If the delivery driver cannot safely deliver the container due to site access issues, unprepared surface, obstructions, or the Buyer's absence without a designated representative, a failed delivery fee of $250–$500 may apply, plus the cost of rescheduling delivery.
The Buyer (or their authorized representative) should be present at the delivery site to direct placement and inspect the container upon delivery. The Buyer should:
If no issues are reported within 30 calendar days of delivery, the container is deemed accepted by the Buyer in its delivered condition. After this period, the Buyer's sole remedy for any issues is through the applicable warranty (see Section 10).
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms & Conditions by reference. Key provisions include:
For complete details on eligibility, process, and timelines, please review our full Refund Policy.
| When | Standard Orders | Custom Orders |
|---|---|---|
| Within 24 hours | Full refund, no fee | Full deposit refund, no fee |
| Before dispatch / fabrication | 90% refund (10% restocking fee) | Deposit refund minus 10% admin fee |
| After dispatch | Cannot cancel — return policy applies | N/A |
| After fabrication starts | N/A | Cannot cancel — deposit non-refundable |
Apex Container Group provides the following warranties on products sold:
| Product | Warranty | Duration | Coverage |
|---|---|---|---|
| New (One-Trip) | Structural Warranty | 5 years | Defects in materials and structural workmanship. Does not cover cosmetic wear, surface rust, or damage from misuse, modifications, or natural disasters. |
| Used (WWT/CW) | Satisfaction Guarantee | 30 days | Container must match the listed condition grade. No additional warranty beyond the 30-day satisfaction guarantee. |
| Custom Modifications | Workmanship Warranty | 12 months | All fabrication work — doors, windows, electrical, plumbing, insulation, HVAC, paint, and finishes. Does not cover normal wear and tear or customer modifications. |
| Refrigerated Units | Mechanical Warranty | 90 days | Refrigeration unit mechanical operation. Does not cover compressor replacement on units over 10 years old or damage from power surges. |
| Used — As-Is | None | N/A | Sold in documented condition with no warranty. All defects are disclosed and accepted by the Buyer at the time of purchase. |
The following are explicitly excluded from all warranties:
To file a warranty claim, contact us at info@apexcontainergroup.com or +1 501-550-2221 with your order number, a description of the issue, and clear photographs. We will assess the claim within 5 business days and arrange repair or replacement as covered under the applicable warranty.
We stand behind every container we sell. If something we sold or built is defective, we will make it right — whether that means repair, replacement, or refund. Our warranties exist to protect you, and we honor them without hassle.
All containers shipped by Apex Container Group are fully insured during transit from our depot to the Buyer's delivery site. The Seller bears all risk of loss or damage while the container is in transit on our carrier.
Risk of loss or damage transfers from the Seller to the Buyer at the following points:
After risk transfers to the Buyer, the Buyer is solely responsible for insuring the container against damage, theft, vandalism, natural disasters, and any other loss. The Seller strongly recommends the Buyer obtain appropriate property insurance for the container immediately upon delivery.
To the maximum extent permitted by applicable law:
The Seller's total aggregate liability for any and all claims arising from or related to any transaction under these Terms & Conditions shall not exceed the total purchase price paid by the Buyer for the specific container(s) or service(s) giving rise to the claim.
The Seller shall not be liable for:
The Buyer agrees to indemnify, defend, and hold harmless the Seller, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to:
Neither party shall be liable for any failure or delay in performing any obligation under these Terms & Conditions if such failure or delay results from circumstances beyond the party's reasonable control ("Force Majeure Event"), including but not limited to:
The affected party shall notify the other party as soon as reasonably practicable and make commercially reasonable efforts to resume performance. If the Force Majeure Event continues for more than 60 calendar days, either party may terminate the affected order. In such case, the Buyer will receive a full refund of all amounts paid for the terminated order.
Any dispute, claim, or controversy arising from or relating to these Terms & Conditions or any transaction between the Buyer and the Seller shall be resolved through the following process:
The parties shall first attempt to resolve the dispute through direct, good-faith negotiation. Contact the Seller at info@apexcontainergroup.com or +1 501-550-2221. Most disputes are resolved at this stage within 5–10 business days.
If the dispute cannot be resolved through negotiation within 30 days, either party may request non-binding mediation. The mediation shall be conducted by a mutually agreed-upon mediator in Ellis County, Kansas.
If mediation fails, the dispute shall be submitted to binding arbitration in Ellis County, Kansas, under the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Both the Buyer and the Seller agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class, consolidated, or representative action. Both parties waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Kansas, United States of America, without regard to its conflict of law principles. To the extent arbitration is not applicable, both parties consent to the exclusive jurisdiction of the state and federal courts located in Ellis County, Kansas.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent as closely as possible.
The failure of either party to enforce any right or provision of these Terms & Conditions shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. A waiver of any right or provision on one occasion shall not be deemed a waiver of that right or provision on any subsequent occasion.
These Terms & Conditions, together with the following policies, constitute the entire agreement between the Buyer and the Seller regarding the purchase of containers and services:
This agreement supersedes all prior agreements, understandings, representations, negotiations, and warranties — whether written, oral, or implied — between the Buyer and the Seller relating to the subject matter hereof.
No amendment or modification to these Terms & Conditions shall be effective unless made in writing and published on our website with an updated revision date, or agreed upon in writing by both parties for a specific transaction.
For questions, concerns, or inquiries regarding these Terms & Conditions, please contact us:
Address: 1522 Sarratoy St, Pfeifer, KS 67660, USA
Phone: +1 501-550-2221
Email: info@apexcontainergroup.com
Website: apexcontainergroup.com
Hours: Monday–Friday, 8:00 AM – 6:00 PM CST
For contract questions, custom order agreements, or dispute resolution, please reference "Terms & Conditions" in the subject line of your email. We aim to respond to all inquiries within 5 business days.
