At Apex Container Group, we are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website or do business with us.
We use SSL encryption and industry-standard security to protect your personal and payment information at all times.
We never sell, rent, or trade your personal information to third parties for marketing or any other purpose.
You have the right to access, correct, or delete your personal data at any time. EU customers have additional GDPR rights.
We use cookies to improve your experience. You can control or disable cookies through your browser settings at any time.
When you visit our website, place an order, request a quote, or contact us, we may collect the following types of information:
We retain records of emails, phone calls, live chat conversations, and form submissions exchanged between you and our team. These records help us provide better customer service and resolve any disputes.
We use the information we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Process and fulfill your orders | Name, contact info, payment, delivery address |
| Provide quotes and respond to inquiries | Name, email, phone, project details |
| Coordinate container delivery and logistics | Delivery address, phone, site requirements |
| Send order confirmations and tracking updates | Email, phone number |
| Send marketing communications (with consent) | Email address |
| Improve our website and user experience | Usage data, device info, analytics |
| Prevent fraud and secure transactions | IP address, payment details, account info |
| Comply with legal and tax obligations | Order records, payment records, invoices |
We will only send you marketing emails if you have explicitly opted in. Every marketing email includes a one-click unsubscribe link. You can opt out at any time without affecting your ability to purchase from us or receive order-related communications.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your information only with the following parties, and only to the extent necessary:
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for site functionality — shopping cart, login, checkout | Session |
| Analytics | Track page views, traffic sources, and user behavior (Google Analytics) | 2 years |
| Functional | Remember your preferences — language, region, recently viewed products | 1 year |
| Marketing | Serve relevant ads and measure ad campaign effectiveness (only with consent) | 90 days |
You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website, including the ability to add items to your cart or complete checkout.
We take the security of your personal information seriously and implement the following measures to protect it:
While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the highest standard commercially available.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes:
| Data Type | Retention Period | Reason |
|---|---|---|
| Order records & invoices | 7 years | Tax and legal compliance |
| Account information | Until account deletion | Account functionality |
| Communication records | 3 years | Customer service & disputes |
| Analytics data | 26 months | Website improvement |
| Marketing consent records | Until consent withdrawn | Legal compliance |
After the applicable retention period, your data is securely deleted or anonymized so it can no longer be associated with you.
You have the following rights regarding your personal information. To exercise any of these rights, contact us at info@apexcontainergroup.com or call +1 501-550-2221.
Request a copy of the personal data we hold about you. We will respond within 30 days.
Request correction of any inaccurate or incomplete personal information we have on file.
Request deletion of your personal data, subject to legal retention requirements.
Request that we limit how we use your data while a concern is being resolved.
Request your data in a structured, machine-readable format to transfer to another provider.
Object to processing of your data for marketing purposes or based on legitimate interests.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. Our EU operations comply fully with GDPR requirements. For EU-specific inquiries, contact us at info@apexcontainergroup.com.
Our website may contain links to third-party websites, services, or platforms (such as payment processors, social media, or logistics partners). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit through links on our site.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information from our systems. If you believe a child has provided us with personal information, please contact us immediately.
Apex Container Group is headquartered in the United States at 1522 Sarratoy St, Pfeifer, KS 67660. If you are accessing our website from outside the United States (including the European Union), your personal information may be transferred to, stored, and processed in the United States.
We ensure that any international transfers of personal data are conducted in compliance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) for EU-to-US data transfers where required under GDPR.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:
To exercise your CCPA rights, contact us at info@apexcontainergroup.com or call +1 501-550-2221.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes:
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using any of the methods below:
Address: 1522 Sarratoy St, Pfeifer, KS 67660, USA
Phone: +1 501-550-2221
Email: info@apexcontainergroup.com
Hours: Monday–Friday, 8:00 AM – 6:00 PM CST
We aim to respond to all privacy-related inquiries within 5 business days. For data access, correction, or deletion requests, we will respond within 30 calendar days as required by applicable law.
