Secure & Transparent Payments

Payment Policy

At Apex Container Group, we offer flexible, secure, and transparent payment options for every order. This policy outlines our accepted payment methods, billing terms, financing options, and everything you need to know about how payments work.

📅 Last Updated: January 1, 2026
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Multiple Payment Options

We accept credit cards, PayPal, bank wire, ACH, cash on delivery, and third-party financing for qualified buyers.

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Secure Transactions

All payments are processed through PCI-DSS Level 1 certified processors (Stripe & PayPal) with SSL encryption.

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Transparent Invoicing

Every order includes an itemized invoice with container price, delivery cost, and applicable taxes. No hidden fees.

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NET 30 Available

Approved business accounts can access NET 30 payment terms for bulk orders of 5 or more containers.

1. Accepted Payment Methods

Apex Container Group accepts the following payment methods for container purchases and services:

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Credit & Debit Cards

We accept Visa, Mastercard, and American Express — both credit and debit cards. Payments are processed instantly through Stripe.

Instant Processing
Processing Time: Instant
Fees: No additional fees charged by Apex
Limits: Subject to your card issuer's transaction limits
Security: 3D Secure verification supported
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PayPal

Pay securely through your PayPal account balance, linked bank account, or linked credit card. PayPal Buyer Protection may apply.

Buyer Protection
Processing Time: Instant
Fees: No additional fees charged by Apex
Limits: Subject to your PayPal account limits
Security: PayPal's fraud protection included
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Bank Wire Transfer

Direct bank-to-bank transfer via ACH (domestic U.S.) or SWIFT (international). Preferred for large orders and EU transactions.

Preferred for Large Orders
Processing Time: ACH: 1–3 business days / SWIFT: 3–5 business days
Fees: Your bank may charge a wire transfer fee
Limits: No transaction limit on our end
Details: Wire instructions provided upon order confirmation
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Cash on Delivery (COD)

Pay in full upon delivery of your container. Available for select U.S. orders only — contact us to confirm eligibility before ordering.

Select US Orders Only
Processing Time: Payment collected at delivery
Fees: No additional fees
Limits: Orders up to $10,000 eligible
Requirements: Pre-approval required — call +1 501-550-2221
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Third-Party Financing

Spread the cost of your container purchase over time through our approved lending partners. Flexible terms and competitive rates for qualified buyers.

Monthly Payments Available
Processing Time: Application approval in 24–48 hours
Terms: 12, 24, 36, or 60-month options
Requirements: Credit check required
Details: Contact us for financing application
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NET 30 Business Terms

Approved business accounts can purchase on credit with payment due 30 days from invoice date. Available for bulk orders of 5+ containers.

Approved Businesses Only
Processing Time: Credit application: 3–5 business days
Requirements: Business credit check, trade references
Minimum Order: 5 containers
Late Fee: 1.5% per month on overdue balances

2. Payment Terms by Order Type

Payment requirements differ based on the type of order you're placing:

Order TypePayment RequiredWhen DueNotes
Standard Container100% of totalAt time of orderContainer + delivery + tax. Container dispatched upon payment confirmation.
Custom Container — Deposit50% of totalAt time of orderDeposit initiates fabrication. Non-refundable once fabrication begins.
Custom Container — BalanceRemaining 50%Upon completionDue before delivery. Photos of completed build provided for review.
Bulk Order (NET 30)100% of invoice30 days from invoiceRequires approved business credit account. Minimum 5 containers.
Rental — InitialFirst month + depositAt lease signingSecurity deposit refundable upon return in acceptable condition.
Rental — OngoingMonthly rental fee1st of each monthAuto-charged to card on file or invoiced to NET 30 accounts.
Expedited ShippingStandard price + surchargeAt time of order15–50% surcharge depending on service level (Priority or Rush).

💡 What's Included in the Total Price?

Your order total includes: (1) the container purchase price, (2) delivery cost to your specified location, and (3) applicable sales tax. For EU orders, import duties and VAT are the buyer's responsibility and are not included. Every quote we provide is fully itemized — you'll know exactly what you're paying for before you commit.

3. Currency & Exchange Rates

3.1 Pricing Currency

All prices on the Apex Container Group website and in all quotes are listed in U.S. Dollars (USD). This applies to all orders regardless of the buyer's location or delivery destination.

3.2 International Payments

  • Credit/Debit Cards: Your card issuer will convert the USD charge to your local currency at their prevailing exchange rate. Your issuer may charge a foreign transaction fee (typically 1–3%).
  • PayPal: PayPal will convert the charge using their exchange rate. PayPal may charge a currency conversion fee.
  • Bank Wire (SWIFT): Your bank will convert at their wire transfer exchange rate. Your bank may charge a wire transfer fee and/or intermediary bank fees.

⚠️ Exchange Rate Disclaimer

Apex Container Group does not control, set, or compensate for foreign exchange rates or currency conversion fees charged by your bank, credit card issuer, or PayPal. The amount charged in your local currency may differ from the USD price displayed on our website due to exchange rate fluctuations. We are not responsible for any exchange rate differences or conversion fees.

4. Payment Security

We take the security of your payment information very seriously. The following measures protect every transaction:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers — including payment information — is encrypted using industry-standard SSL/TLS protocols (256-bit encryption).
  • PCI-DSS Level 1 Compliance: Our payment processors, Stripe and PayPal, are PCI-DSS Level 1 certified — the highest level of payment security certification in the industry.
  • No Card Storage: Apex Container Group does not store your full credit card number, CVV, or sensitive payment details on our servers. All card data is handled exclusively by our PCI-compliant payment processors.
  • 3D Secure: We support 3D Secure (Verified by Visa, Mastercard SecureCode, Amex SafeKey) for an additional layer of authentication on card transactions.
  • Fraud Detection: Our payment systems include automated fraud detection and monitoring. Suspicious transactions may be flagged for manual review, which could delay order processing by 1–2 business days.
  • Secure Wire Instructions: Bank wire transfer instructions are provided directly to the buyer via email from our verified business email address. We will never ask you to wire money to a personal account.

🔒 Your Payment Is Safe

Every payment processed through Apex Container Group is protected by the same level of security used by major banks and financial institutions. We invest in the best security infrastructure available to ensure your financial information is always protected.

5. Invoicing & Receipts

We provide clear, itemized documentation for every transaction:

5.1 Order Invoice

An itemized invoice is provided with every order. Your invoice includes:

  • Order Number: Unique reference number for your order
  • Container Details: Product name, size, condition grade, and specifications
  • Unit Price: The price of each container purchased
  • Delivery Cost: The cost of delivery to your specified location
  • Sales Tax: Applicable state and local sales tax (if any)
  • Total Amount: The total amount due including all charges
  • Payment Method: The method used to pay
  • Billing & Delivery Addresses: As provided by the buyer

5.2 Receipt & Confirmation

  • Payment Receipt: A payment receipt is emailed to you upon successful payment processing.
  • Order Confirmation: A separate order confirmation email is sent once your order is accepted, including delivery estimate and site preparation guide.
  • Dispatch Notification: An email notification is sent when your container leaves the depot.

If you need a duplicate invoice, updated billing details on an invoice, or a formal quote for budgeting purposes, contact us at info@apexcontainergroup.com with your order number.

6. Financing Options

We understand that shipping containers are a significant investment. To make our products more accessible, we offer third-party financing through approved lending partners:

DetailInformation
Eligible ProductsAll new and used containers, custom modifications, and chassis/trailers
Minimum Financed Amount$2,500
Available Terms12, 24, 36, or 60 months
Interest RatesVaries by lender, credit profile, and term length. Competitive rates from 5.99% APR
Down PaymentTypically 10–20% of purchase price (varies by lender)
Credit RequirementsPersonal or business credit check required. Minimum credit score varies by lender
Application ProcessContact us at +1 501-550-2221 or info@apexcontainergroup.com. Approval typically within 24–48 hours
Early PayoffMost plans allow early payoff without prepayment penalties (varies by lender)

📞 How to Apply for Financing

To apply for financing, contact our sales team at +1 501-550-2221 or email info@apexcontainergroup.com. Let us know the container(s) you're interested in, and we'll connect you with our lending partner to complete a quick application. Most applications are approved within 24–48 hours. Financing terms, interest rates, and approval are determined by the lending partner based on your credit profile.

7. Deposits for Custom Orders

Custom-modified containers (offices, kiosks, homes, pools, retail spaces, etc.) require a deposit before fabrication begins:

StageAmountWhen DueRefundable?
Initial Deposit50% of total project costUpon approval of custom quoteYes — if fabrication has not started. Minus 10% admin fee.
Final BalanceRemaining 50%Upon completion, before deliveryN/A — paid for completed work

7.1 What the Deposit Covers

  • Materials: Steel, lumber, insulation, doors, windows, electrical components, plumbing fixtures, paint, and all other materials required for your build
  • Labor: Fabrication team labor including welding, cutting, electrical wiring, plumbing installation, insulation, finishing, and quality inspection
  • Container: The base container itself is sourced and allocated to your project upon deposit receipt

🚫 Non-Refundable After Fabrication Starts

Once fabrication has begun on your custom container, the 50% deposit is non-refundable as it covers materials purchased and labor already committed to your project. Please ensure all specifications, dimensions, features, and finishes are finalized and approved before submitting your deposit. Change orders after fabrication starts may incur additional costs and timeline extensions.

7.2 Final Payment & Delivery

Upon completion of your custom container, we will:

  • Send you detailed photos of the completed build for your review and approval
  • Issue an invoice for the remaining 50% balance
  • Schedule delivery upon receipt of final payment
  • The completed custom container will not be shipped until the full balance is paid

8. NET 30 Business Terms

For qualifying businesses placing bulk orders, we offer NET 30 payment terms — allowing you to receive your containers now and pay within 30 days of the invoice date.

8.1 Eligibility Requirements

  • Minimum Order: 5 or more containers per order
  • Business Entity: Must be a registered business (LLC, corporation, partnership, etc.)
  • Credit Application: Must complete and submit a business credit application
  • Credit Check: Business credit history will be reviewed (Dun & Bradstreet or equivalent)
  • Trade References: Minimum of 3 trade references required
  • Approval Timeline: Credit applications are reviewed within 3–5 business days

8.2 NET 30 Terms

  • Payment Due: Full invoice amount due within 30 calendar days of the invoice date
  • Invoice Date: The date the order is confirmed and containers are dispatched or made available for pickup
  • Payment Method: NET 30 invoices may be paid by bank wire (ACH), check, or credit card
  • Credit Limit: A credit limit will be established based on your credit profile and order history. This limit may be increased over time with a positive payment history

⚠️ NET 30 Late Payment

Invoices not paid within 30 days of the invoice date are subject to a late fee of 1.5% per month (18% annually) on the outstanding balance. Accounts overdue by more than 60 days may have their NET 30 terms suspended, future orders held, and the outstanding balance referred to a collection agency. The Buyer is responsible for all collection costs, including reasonable attorneys' fees.

9. Late Payment & Non-Payment

The following consequences apply to late or non-payment situations:

SituationConsequence
Payment declined at checkoutOrder is not processed. You are notified and may retry with a different payment method within 48 hours.
Wire transfer not received within 5 business daysOrder is held. We contact you to confirm transfer status. Order cancelled after 10 business days without payment.
NET 30 — 1 to 30 days late1.5% monthly late fee applied. Reminder notice sent. NET 30 privileges under review.
NET 30 — 31 to 60 days lateAdditional late fees applied. NET 30 terms suspended. Future orders require prepayment.
NET 30 — 60+ days overdueAccount referred to collection agency. Buyer responsible for all collection costs and attorneys' fees.
Custom order — final balance not paidContainer held at depot. Storage fees of $25/day apply after 14-day grace period. Container may be sold after 90 days.

🚫 Failure to Pay for Completed Custom Orders

If the final 50% balance for a completed custom container is not paid within 14 days of the completion notice, a storage fee of $25 per day will apply. If the balance remains unpaid for 90 calendar days, the Seller reserves the right to sell the container to recover costs. The initial 50% deposit will not be refunded in this scenario, and any remaining balance after the sale will be invoiced to the Buyer.

10. Refunds & Chargebacks

10.1 Refunds

Refunds are processed in accordance with our Refund Policy. Approved refunds are returned to the original payment method:

Payment MethodRefund MethodProcessing Time
Credit/Debit CardRefund to original card5–10 business days
PayPalRefund to PayPal account3–5 business days
Bank Wire / ACHWire transfer to original account10–15 business days
Cash on DeliveryCheck mailed or wire transfer10–15 business days
Financing / LoanRefund to lending partner15–20 business days

10.2 Chargebacks

We ask that you contact us directly at info@apexcontainergroup.com or +1 501-550-2221 before initiating a chargeback with your bank or credit card issuer. We are committed to resolving payment disputes quickly and fairly.

  • Contact Us First: Most issues can be resolved within 1–3 business days by contacting our team directly. This is faster than the chargeback process, which can take 30–90 days.
  • Fraudulent Chargebacks: If a chargeback is filed for a legitimate, fulfilled order that was delivered as described, we will contest the chargeback and provide full documentation to your payment provider.
  • Chargeback Fees: If a chargeback is filed and later reversed (found in the Seller's favor), the Buyer may be responsible for any chargeback processing fees incurred by the Seller.

🤝 We Want to Resolve It Together

Chargebacks are a last resort. If you're unhappy with your order, have a billing question, or think there's been an error — please reach out to us first. We have a dedicated team to handle payment concerns, and we resolve the vast majority of issues within 1–3 business days without the need for a chargeback.

11. Sales Tax

Apex Container Group collects sales tax on orders shipped to U.S. states where we have a tax obligation (nexus) as required by applicable state and local law.

  • Tax Calculation: Sales tax rates vary by state, county, and municipality and are calculated automatically at checkout based on your delivery address.
  • Kansas Orders: As a Kansas-based business located at 1522 Sarratoy St, Pfeifer, KS 67660, orders delivered within Kansas are subject to Kansas state sales tax plus applicable local taxes.
  • Tax on Delivery: In states where delivery charges are taxable, sales tax will be applied to both the container price and the delivery fee as required by law.
  • International Orders: U.S. sales tax is not collected on orders shipped to EU or international destinations. See Section 12 for EU import duties and VAT.

11.1 Tax-Exempt Purchases

If you are a tax-exempt organization (government entity, non-profit, qualified reseller, etc.), you may purchase tax-free by providing a valid tax exemption or resale certificate before placing your order.

  • Email your exemption certificate to info@apexcontainergroup.com along with your order details
  • Your certificate must be valid for the state where the container will be delivered
  • We will verify your certificate and apply the tax exemption to your order within 1 business day
  • Tax-exempt status must be established before payment — we cannot retroactively refund sales tax after an order has been completed

12. EU Import Duties & VAT

For orders shipped to European Union member states, the following additional charges may apply and are the buyer's responsibility:

ChargeWho PaysDetails
Import DutyBuyerCharged by the destination country's customs authority. Rates vary by country and product classification (HS code).
Value Added Tax (VAT)BuyerVAT rates vary by EU country (typically 17–27%). Charged on the declared value of the container plus import duty.
Customs Brokerage FeesBuyerFees charged by the customs broker who processes your import documentation. Our EU logistics partners can recommend local brokers.
Port Handling FeesBuyer (if applicable)Some ports charge handling or terminal fees. These are typically included in our EU delivery quote but may vary.

⚠️ EU Buyer Responsibility

Import duties, VAT, and customs fees are not included in Apex Container Group's quoted prices and are not controlled by us. These charges are set by your country's customs authority. We strongly recommend consulting with a local customs broker in your country before purchasing to understand the total landed cost of your container. We provide all required export documentation including Bill of Lading, Commercial Invoice, Packing List, and Certificate of Origin.

13. Payment Disputes

If you believe there is an error on your invoice, a billing discrepancy, or an unauthorized charge:

Step 1 — Contact Us

Email info@apexcontainergroup.com or call +1 501-550-2221 with your order number and a description of the issue. Our billing team will investigate within 1–3 business days.

Step 2 — Investigation

We will review transaction records, verify the charge, and provide you with a detailed explanation. If an error is found, we will issue a correction or refund promptly.

Step 3 — Escalation

If you are not satisfied with the resolution, you may request a management review. If the issue remains unresolved, you may escalate through your payment provider or through the dispute resolution process outlined in our Terms of Service.

✅ Our Billing Promise

We are committed to transparent, accurate billing. If we make a billing error — an overcharge, duplicate charge, or incorrect amount — we will correct it promptly and refund any overpayment within 5 business days. No questions asked.

14. Contact Us

Have questions about payments, invoices, financing, or billing? Our team is here to help.

Apex Container Group — Billing & Payments

Address: 1522 Sarratoy St, Pfeifer, KS 67660, USA

Phone: +1 501-550-2221

Email: info@apexcontainergroup.com

Hours: Monday–Friday, 8:00 AM – 6:00 PM CST

For billing inquiries, please include your order number and a description of the issue. For financing applications, let us know which container(s) you're interested in, and we'll connect you with our lending partner. We respond to all payment inquiries within 1 business day.